Disclaimer

Not legal advice

TrustMarcus is an information and guidance platform. Nothing on this platform — including any response generated by Marcus — constitutes legal advice. TrustMarcus is not a law firm and does not provide legal services. No attorney-client relationship is created by your use of this platform.

For any matter that may have legal consequences — including disputes with your body corporate, levy recovery actions, enforcement of conduct rules, or proceedings before the Community Schemes Ombud Service (CSOS) or a court — you should consult a qualified South African attorney.

Nature of AI guidance

Marcus is an AI assistant trained to provide guidance on South African sectional title law and body corporate governance. Its responses are generated based on legislation, regulations, and scheme-specific documents where available. While we work hard to keep this information accurate and current, AI systems can make mistakes.

Marcus's responses may not reflect the most recent legislative amendments, court decisions, or regulatory guidance. The law applicable to your specific situation may differ from the general guidance provided. Always verify important information independently before acting on it.

Scheme-specific documents

Where trustees or managing agents have uploaded scheme-specific documents — such as conduct rules, management rules, or body corporate resolutions — Marcus may reference these in its responses. TrustMarcus does not independently verify the accuracy, currency, or legal validity of uploaded documents. Responsibility for ensuring that uploaded documents are correct and up to date rests with the trustees or managing agents of the scheme.

No guarantee of outcomes

TrustMarcus makes no representation or warranty that following any guidance provided on this platform will result in a particular legal, financial, or practical outcome. Every scheme is different, every dispute has its own facts, and the application of law to specific circumstances requires professional judgement that an AI assistant cannot replace.

Limitation of liability

To the fullest extent permitted by law, TrustMarcus accepts no liability for any loss, damage, or adverse outcome — whether direct, indirect, or consequential — arising from your use of or reliance on any information or guidance provided through this platform. This includes but is not limited to financial loss, legal costs, failed disputes, or enforcement actions.

External links and references

TrustMarcus may reference external legislation, regulations, or resources. We do not control the content of external sources and cannot guarantee their accuracy or availability. References to legislation are provided for informational purposes and should be verified against the official published versions.

When to seek professional help

We strongly recommend consulting a qualified professional in the following situations:

• You are involved in or anticipating a formal dispute with your body corporate, a trustee, or another owner
• You intend to take or oppose legal action, including CSOS applications
• You are dealing with significant financial matters such as special levy disputes, levy recovery, or scheme insolvency
• You need to interpret or amend your scheme's management or conduct rules
• You are unsure whether a decision made by your trustees or body corporate is lawful
• Any situation where the stakes — financial, legal, or personal — are significant

Contact

If you have questions about this disclaimer or about the nature of the guidance TrustMarcus provides, please contact us at hello@trustmarcus.com.