TrustMarcus
Now in early access — South Africa

Your sectional title questions answered in seconds.

TrustMarcus gives homeowners, trustees and managing agents clear, legally-referenced guidance — day or night. No waiting. No guessing. Just answers, backed by the law.

How it works

Up and running in minutes

Built specifically for the South African sectional title context — no generic AI, no guesswork.

Sign up free

Create an account and get 5 free messages to get a feel for Marcus, plus 3 document uploads. No credit card required.

Bring your scheme on board

Register your scheme and invite your trustees and managing agent. The scheme gets its own governance tools — noticeboard, shared document vault, and trustee workflows. The subscription can be added to your scheme levy, keeping all sectional title costs in one place.

Upload your documents

Upload your scheme's governing documents — conduct rules, financials, and management rules — to the shared vault. Trustees and owners can also add personal documents for questions specific to their own situation.

Ask Marcus anything

Trustees, owners, and managing agents all get instant answers grounded in South African legislation and your scheme's documents. Every response includes a citation to the exact section that applies.

Who it's for

One platform, every role

Whether you govern, manage, or own — TrustMarcus gives every role in your scheme the tools and guidance it needs.

Individual owner or resident

Sign up, upload your documents — lease, title deed, conduct rules — and Marcus answers questions specific to your situation. Your vault is strictly private. Always.

  • Levy queries and disputes
  • Parking, pets and conduct rules
  • Understanding your rights as an owner
  • Renovation and alteration guidance

Trustee

Trustees carry governance responsibilities on behalf of all owners. Register your scheme and unlock shared tools for the whole community — noticeboard, document vault, compliance tracking, and trustee workflows.

  • AGM and meeting procedures
  • Trustee powers and legal obligations
  • Levy and financial guidance
  • Scheme document vault and noticeboard

Managing agent

One login across your entire portfolio. Each scheme has its own isolated vault and noticeboard. Marcus handles routine resident queries so your team can focus on what matters.

  • Portfolio view across all schemes
  • Instant answers to scheme queries
  • Legislation and regulation guidance
  • Support your trustees with confidence

The scheme subscription can be added to your levy — keeping all sectional title costs in one place.

Pricing

Simple, transparent pricing

Start for free. Upgrade when you're ready. No contracts, no lock-in.

Free trial — no credit card required

5 messages with Marcus · 3 documents · open to everyone

Start free →

Individual

R99

per person / month

OwnerTrustee

Personal Marcus access, independent of any scheme subscription.

  • 200 messages with Marcus per month
  • Personal vault — 10 documents
  • Attach any document to chat
Get started →

Scheme

R899

per scheme / month

TrusteeManaging Agent
  • 2 trustee + 1 managing agent seat — 200 messages each per month
  • Noticeboard and Info included for all owners at no extra cost
  • Document vault, compliance health, and governance audit trail
Register your scheme →

Scheme add-ons

Additional seat

R99

per seat / month

Extra trustee or MA with full Marcus access

Message bundle

R50

per 30 messages

For owners wanting ad-hoc Marcus access

Managing multiple schemes?

One login, full visibility across your entire portfolio. Each scheme billed at R899/month, inclusive of 2 trustee seats and a managing agent seat.

Fair use policy

Each seat includes 200 messages per month. Top-up bundles are available at R50 per 30 messages and never expire. We will always accommodate legitimate use and will never suspend access without prior communication.

Get in touch

Ready to get started?

Tell Marcus about your scheme and he'll get you set up. It takes about 2 minutes.

M

Marcus

Let's get you set up

Hi! I'm Marcus. Let's get your scheme set up — it'll only take a minute or two. What's the name of your complex or scheme?